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Restoring Series Links

Hi I had my tivo box replaced and was trying to restore my series links from the cloud on to the new box from http://manage-virgintvgo.virginmedia.com/tivo/boxswap/copy/

Everything goes fine, but nothing has actually been restored and have tried it multiple times.

Can someone from Virgin Media look into this as I believe the settings from the old box are only stored for about 7 days before they are deleted

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Re: Restoring Series Links

The service should work for 14days after a box-swap, but there is currently an issue with the facility.

Check this existing thread for more.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Restoring Series Links

Thanks, but that thread you referred me to was from 9 years ago.  I'm sure the system has been fixed since then.

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