Menu
Reply
BMJH58
  • 3
  • 0
  • 0
Joining in
1,394 Views
Message 1 of 8
Flag for a moderator

Replacement power cable

Hi. Please can I request a replacement power cable for my Virgin TV box here. Many thanks.

0 Kudos
Reply
Gareth_L
  • 9.95K
  • 562
  • 1.12K
Forum Team
Forum Team
1,343 Views
Message 2 of 8
Flag for a moderator

Re: Replacement power cable

Hello BMJH58

Sorry to hear you are needing a replacement power cable 

We can look at getting one to you 

However we do need to pass security first with you if that is okay 

If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

0 Kudos
Reply
Gareth_L
  • 9.95K
  • 562
  • 1.12K
Forum Team
Forum Team
1,269 Views
Message 3 of 8
Flag for a moderator

Re: Replacement power cable

Hello BMJH58

Sorry for the delay in replying 

Just received your Private message 

A new power supply unit will be with you through the post in the nest few days 

You will get a tracking reference number by email and Sms Message 

Gareth_L

0 Kudos
Reply
Gareth_L
  • 9.95K
  • 562
  • 1.12K
Forum Team
Forum Team
1,245 Views
Message 4 of 8
Flag for a moderator

Re: Replacement power cable

Hello BMJH58

Hope your well

Quick message to see if the power supply has turned up yet

Gareth_L

 

0 Kudos
Reply
BMJH58
  • 3
  • 0
  • 0
Joining in
1,237 Views
Message 5 of 8
Flag for a moderator

Re: Replacement power cable

Many thanks for your help. Not arrived yet 

0 Kudos
Reply
Zach_R
  • 3.48K
  • 115
  • 242
Forum Team
Forum Team
1,213 Views
Message 6 of 8
Flag for a moderator

Re: Replacement power cable

Hi @BMJH58,

I'm just checking in to see if there's any update on this at all yet?

Thanks,
 



Zach - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
BMJH58
  • 3
  • 0
  • 0
Joining in
1,196 Views
Message 7 of 8
Flag for a moderator

Re: Replacement power cable

Thanks for checking.

not arrived yet.

0 Kudos
Reply
John_GS
  • 13.11K
  • 670
  • 1.22K
Forum Team
Forum Team
1,170 Views
Message 8 of 8
Flag for a moderator

Re: Replacement power cable

Hey @BMJH58

 

Have you received it? 

 

Let us know if not, we can sort from here.

 

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Reply