Virgin Media Community

[BMJH58]

Hi. Please can I request a replacement power cable for my Virgin TV box here. Many thanks.

[Gareth_L]

Hello BMJH58

Sorry to hear you are needing a replacement power cable 

We can look at getting one to you 

However we do need to pass security first with you if that is okay 

If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

[Gareth_L]

Hello BMJH58

Sorry for the delay in replying 

Just received your Private message 

A new power supply unit will be with you through the post in the nest few days 

You will get a tracking reference number by email and Sms Message 

Gareth_L

[Gareth_L]

Hello BMJH58

Hope your well

Quick message to see if the power supply has turned up yet

Gareth_L

[BMJH58]

Many thanks for your help. Not arrived yet 

[Zach_R]

Hi @BMJH58,

I'm just checking in to see if there's any update on this at all yet?

Thanks,
 

[BMJH58]

Thanks for checking.

not arrived yet.

[John_GS]

Hey @BMJH58

Have you received it? 

Let us know if not, we can sort from here.

Best,