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Ritacrossan
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Replacement TiVo remote

My TiVo remote has cracked along the seam and is showing the wires and board. Is there any chance of being sent a replacement remote.

due to the current climate I would rather not phone and keep the lines for emergencies

thank you

rita

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newapollo
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Re: Replacement TiVo remote

Hi Rita,

If you don't want to call you could try the text messaging service.

Just send  a text with a description of faulty remote  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days

In the meantime you could download the TV Control app to use.

https://www.virginmedia.com/shop/tvgo-tvcontrol

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


I'm just a normal customer here to share my knowledge, I don't work for Virgin Media.

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