Hi, Please send me a private message, not reply or quick reply, with your account number, area code/ postcode and the serial number of the TV box and I'll look into it for you. To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any personal info in this thread as it's public. If I've helped in any way, please give me Kudos and mark my response as a helpful answer!
Fancy £50 off your bill? Ask me how and you might just get it! Rob
Here to help! I'm a technician helping out whilst working from home. Find out more