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Michellehyatt
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Remote

Hi

My Dad has  2 TiVo boxes. He is elderly and is now really struggling with remote buttons. I’ve seen some info to say you may have some remotes with bigger buttons? Can you help?

 

thanks

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newapollo
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Re: Remote

Hi Michellehyatt,

You can contact VM customer services to order an Accessibility Remote, or wait here and a member of the Forum Team will pick this up for you. It may take a few days to a week.

The remote is white with black buttons and is designed with partially sighted customers in mind. The buttons are different shapes to differentiate them and have a raised button on the number 5 to best locate the number buttons. 

There's a help page with some info /accessibility/virgin-tv  .

Dave

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