Menu
Reply
mcclenaghanrach
  • 1
  • 0
  • 0
Joining in
356 Views
Message 1 of 3
Flag for a moderator

Remote control

How do you replace a damaged remote control 

0 Kudos
Reply
japitts
  • 10.55K
  • 1.48K
  • 2.13K
Very Insightful Person
Very Insightful Person
348 Views
Message 2 of 3
Flag for a moderator

Re: Remote control

You can order replacement remotes here...

https://www.virginmedia.com/help/virgin-tv-lost-or-damaged-tv-remote/download-tv-control-app 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Beth_G
  • 3.14K
  • 196
  • 306
Forum Team
Forum Team
255 Views
Message 3 of 3
Flag for a moderator

Re: Remote control

Hi mcclenaghanrach,

 

Welcome to the Community Forums! Sorry to hear your remote control is damaged.

 

Were you able to order a replacement online as per japitts advice? If not, just give us a shout and we can send one out to you from here.

 

In the meantime, you can control your TV box using our TV Control app if you have a smart phone or tablet 🙂

 

Kind regards,

 

Beth

0 Kudos
Reply