Menu
Reply
ReggieBB
  • 1
  • 0
  • 0
Joining in
1,707 Views
Message 1 of 19
Flag for a moderator

Remote control with larger buttons for elderly relative

How do I request 2 remote controls with large buttons for my elderly relative please?  I have seen that this dilemma has been raised before but it wasn't clear how to request them and I cannot spend ages waiting in a telephone queue again!

0 Kudos
Reply
Steven_L
  • 5.28K
  • 371
  • 537
Forum Team
Forum Team
1,674 Views
Message 2 of 19
Flag for a moderator

Re: Remote control with larger buttons for elderly relative

Hey ReggieBB,

 

Thanks for getting in touch with us over the community forum. I can get this setup for you via a private message.

 

I will drop over a private message in a moment, so that we can confirm your relatives details and get the new remotes ordered for you.

 

Regards

Steven_L

0 Kudos
Reply
Steven_L
  • 5.28K
  • 371
  • 537
Forum Team
Forum Team
1,628 Views
Message 3 of 19
Flag for a moderator

Re: Remote control with larger buttons for elderly relative

Thanks for confirming that over a private message ReggieBB.

 

I have been able to raise the request for the remotes for both boxes and you can track your delivery information from here.

 

Regards

Steven_L

0 Kudos
Reply
Cyriljames
  • 1
  • 0
  • 0
Joining in
1,304 Views
Message 4 of 19
Flag for a moderator

Re: Remote control with larger buttons for elderly relative

Please would you also send me the details of how to get a large button remote for my 86 year old father. 
Thank you.

cyriljames

0 Kudos
Reply
Alex_RM
  • 4.48K
  • 258
  • 341
Forum Team
Forum Team
1,276 Views
Message 5 of 19
Flag for a moderator

Re: Remote control with larger buttons for elderly relative

Hi Cyriljames,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry for the late reply, have you been able to arrange the new remote since posting?

 

Let me know if not and I can pop you over a private message to help.

 

Alex_Rm

0 Kudos
Reply
Bluey1989
  • 6
  • 0
  • 1
Tuning in
1,116 Views
Message 6 of 19
Flag for a moderator

Re: Remote control with larger buttons for elderly relative

Hi,

Please can you send my 85 year old relative who is registered blind a large remote for the virgin TiVo box.

0 Kudos
Reply
rensharr3
  • 7
  • 0
  • 0
Joining in
968 Views
Message 7 of 19
Flag for a moderator

Re: Remote control with larger buttons for elderly relative

How do I request a large button remote for my mum and dad? Thanks

0 Kudos
Reply
Bluey1989
  • 6
  • 0
  • 1
Tuning in
965 Views
Message 8 of 19
Flag for a moderator

Re: Remote control with larger buttons for elderly relative

Hi, 

They unfortunately don’t do a larger remote, they sent out a high contrast remote but it’s still the same size.

0 Kudos
Reply
rensharr3
  • 7
  • 0
  • 0
Joining in
956 Views
Message 9 of 19
Flag for a moderator

Re: Remote control with larger buttons for elderly relative

What is the high contrast one like. Does it make the buttons clearer? 

0 Kudos
Reply
Bluey1989
  • 6
  • 0
  • 1
Tuning in
950 Views
Message 10 of 19
Flag for a moderator

Re: Remote control with larger buttons for elderly relative

Hi it’s white with black buttons, didn’t really help us with it not being bigger but may help you.

0 Kudos
Reply