This morning my v6 box won't respond to my remote control. I've done the "hold info button down till it flashes green" it doesn't, ive held the channel down button on the box followed by the info button - that doesn't work either.
Weirdly I can still control the volume on my tv with it.
I've rung but been told the call centres are closed.
Currently using the TV control app on my phone to control as its all i now have.