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Remote control problem

This morning my v6 box won't respond to my remote control. I've done the "hold info button down till it flashes green" it doesn't, ive held the channel down button on the box followed by the info button - that doesn't work either.

Weirdly I can still control the volume on my tv with it.

I've rung but been told the call centres are closed.

Currently using the TV control app on my phone to control as its all i now have.

Any ideas?

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Re: Remote control problem

Ignore, this, fixed. Left the batteries out of the remote for 5 minutes and then hold the info button down, OK now it seems.

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Re: Remote control problem

Hi Mrthinuk,

Thanks for your post on the forums, I am glad you figured this out by yourself 🙂 this happens if your remote batteries start to become drained, so the best thing to do is swap them for new batteries. 

Thanks for updating us!

Megan_L

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