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Njrhome
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Remote control for elderly

Hi.

I've recently subscribed and have a tivobox for my parents. They are elderly and are struggling with the small buttons on the remote. Is there a larger version or equivalent that I can get hold of.

Thanks in advance

N

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Njrhome
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Re: Remote control for elderly

My mistake it's a v6 box.

Sorry

N

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Tom_F
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Re: Remote control for elderly

Hi Njrhome, thanks for your post.

 

I'm sure we can get this arranged for your parents, no problem. 

 

Look out for a PM from myself & get back to me with the requested info when you can.

 

Tom

Padraig1926
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Re: Remote control for elderly

Hi,

I have a similar problem with my mother who struggles to use her TiVo box with the remote. Can you help?

 

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David_Bn
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Re: Remote control for elderly

Good Afternoon Padraig1926,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

We do provide a larger remote control for elderly customers, check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn

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Linda1305
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Re: Remote control for elderly

My 87 year old Dad is really struggling with his remote control. He's forever pressing the wrong buttons and it's spoiling his TV experience. Is there anything we can do please? Also he doesn't have any paperwork showing his account number so you guys sent him this by post but you didn't include the area code so I can't set up an online account for him. Please help.

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Alex_RM
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Re: Remote control for elderly

Hi Linda1305,

 

Thanks for posting and welcome to our community 🙂

 

Sorry to hear your dad is struggling with the current remote, we do offer a high- contrast remote.

 

Are you able to clear security on his account? if so I can pop you over a private message to help further.

 

Alex_Rm

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Linda1305
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Re: Remote control for elderly

Hi, thanks for your reply.

Yes I can clear security.

Thank you.

 

 

 

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Alex_RM
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Re: Remote control for elderly

Thanks Linda1305,

 

I'll pop you over a private message now 🙂 (purple envelope, top right hand corner)

 

Alex_Rm

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Chirpy14
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Re: Remote control for elderly

Hi my mum is struggling with her remote control she can’t see the button for the programs she has taped and keeps changing the tv to free view knocking it off virgin can anyone help as she is just keeping the tv off this is stressing her 

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