My 87 year old Dad is really struggling with his remote control. He's forever pressing the wrong buttons and it's spoiling his TV experience. Is there anything we can do please? Also he doesn't have any paperwork showing his account number so you guys sent him this by post but you didn't include the area code so I can't set up an online account for him. Please help.
Hi my mum is struggling with her remote control she can’t see the button for the programs she has taped and keeps changing the tv to free view knocking it off virgin can anyone help as she is just keeping the tv off this is stressing her