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Re: Red flashing light and solid blue light

Hi I have the same issue flashing red and solid blue. 

Please can you advise 

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Message 62 of 75
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Re: Red flashing light and solid blue light

My TV says no signal and the lights under the recording are flashing red and then a blue one comes on. The lights under the standby button change from green to red.

turned off and on and no help

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Message 63 of 75
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Re: Red flashing light and solid blue light

Same issue, ‘starting up’ for hours with no progress and blue light constant with a red flashing 

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Message 64 of 75
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Re: Red flashing light and solid blue light

My box is the same, flashing through the red lights and blue light and not booting up or connecting to TV at all

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Message 65 of 75
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Re: Red flashing light and solid blue light

I have same issue - blue light & flashing red light. Tv  message says - unsupported signal. Check your device output.

Have tried all connections and switched it off for a while & back in with no luck.

Any help appreciated, thanks

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Message 66 of 75
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Re: Red flashing light and solid blue light

Hi Jaygeebee,

 

Thanks for posting and welcome to the community. My apologies for the service issues. I can see that since your post you've spoke to the team and we've booked in a technician visit. Let us know how the visit goes,

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Message 67 of 75
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Re: Red flashing light and solid blue light

Thanks for getting back John.

Yes - engineer came out today & replaced TiVo box with V6 box, so all back working now. 

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Message 68 of 75
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Re: Red flashing light and solid blue light

Hi john

Can you please tell me what the solution Is to this problem

thanks

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Message 69 of 75
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Re: Red flashing light and solid blue light

Hi, I've also encountered this problem today and no amount of rebooting etc fixes the problem. My broadband and phone work fine, as does my other box.

I tried to book an engineer to come out but it won't let me do this now as I've ran online diagnostic tests 6 times. 

 

Can someone please either help, or advise if an engineer can be sent out to fix this?

 

Many thanks

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Message 70 of 75
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Re: Red flashing light and solid blue light

Hi!

I have the same issue, my TiVo box is "Starting up..." for a while with the solid blue and flashing red lights... 

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