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Message 51 of 61
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Re: Red flashing light and solid blue light

I've tried to reboot the box multiple times to no avail. 

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Message 52 of 61
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Re: Red flashing light and solid blue light

Hi Jonnydonmar, we will send you a private message ^Chris 

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Message 53 of 61
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Re: Red flashing light and solid blue light

I've not received anything 

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Message 54 of 61
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Re: Red flashing light and solid blue light

My TiVo box has a solid blue light and a red light flashing next to it 

the box says on television starting up but nothing happens it’s been like that all day yesterday 🙁 how can I solve this? Please help! 

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Message 55 of 61
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Re: Red flashing light and solid blue light

This has been ongoing since 6.30am today for me. Get home from work at 7pm and still just at stage 1, gets s o far along the bar then back to the start.

Been on hold on for 45 mins and getting nowhere...... 

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Message 56 of 61
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Re: Red flashing light and solid blue light

Hi Hall87,

 

 

Thank you for reaching out to us in our community and a very warm welcome to you, I am sorry to hear you have been having issues with your TV box.

 

I have had a look our end and it looks like you have had this resolved, if this isn't the case please let me know and I will be happy to help further.

 

Kind regards

 

Paul.

 

 

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Message 57 of 61
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Re: Red flashing light and solid blue light

I am getting the same problem. Completely stuck

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Message 58 of 61
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Re: Red flashing light and solid blue light

Hi Adriancf,

 

Thanks for posting and welcome to the community. I am sorry to hear of the broadband issues. From checking the account, I can see we've arranged for an engineer visit to sort this out.

 

Please let us know how the visit goes.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Message 59 of 61
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Re: Red flashing light and solid blue light

I’ve got the same issue, the starting up message has been on my screen for the last 2hrs. Can anyone help please 

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Message 60 of 61
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Re: Red flashing light and solid blue light

You'll have to call Virgin up. Mines was stuck for 2 days and they sent a new box out 

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