Red Button Not Working On Sky Sports

[upthebluebirds]

I’ve been trying to watch a EFL match via the red button today. When I press the red button it says Sky Sports please wait - nothing happens and then says press backup to exit to video menu and it goes back to the Sky Sports 503 channel. Can anyone help?

[newapollo · Accepted solution]

Hi @upthebluebirds 

I've just tested on my 360 and it's working on 503 Sky Sports Football, both matches are avaiable.

On the V6 after presssing the red button you should then press the i for info button and then seelct the match  you want to see

Anyone using the 360 should press red button and then the context (3 dots) menu button.

[Timbo78]

It's knackered and has been knackered since at least September, as mentioned in the other thread.

[Ashleigh_C]

Hi there @upthebluebirds

Thank you so much for your post and welcome back to the community forums, also a big thank you to @newapollo for their help and guidance on this so far! 

Can I ask if you have been able to follow the steps provided by our community member? If so how are things looking now? 

Thank you again. 

[upthebluebirds]

Thanks to help/advice from a respondent my issue was sorted. Much appreciated.