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Recordings are pixelated

All of my recordings are pixelated when playing, live tv is fine. Has this ever happened to anyone else? 

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Re: Recordings are pixelated

Hi Sam,

It sounds like one of the tuners that your box uses to record shows is playing up. Try unplugging the box for 30 seconds and restarting it. It might just need a reboot to set it right.

If that doesn't work you'll need a tech to visit to look into it further. In the meantime I'd recommend, where possible, using the catch up and on demand services to watch these programmes instead.

Thanks

Dave


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Recordings are pixelated

Hi is this a tivo or our new v 6 box


Here to help! I'm a technician helping out whilst working from home. Find out more


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