Menu
Reply
Highlighted
  • 8
  • 0
  • 1
Tuning in
263 Views
Message 1 of 2
Flag for a moderator

Re: V6 box orange light of death!!!!!

Hi there 

 

may I ask if you are still working with Virgin? We are having same issues with not being able to contact virgin 

you’ll see via responses in my new community chat that there are more folk frustrated using this forum to see that we aren’t alone 

 

please help? 

0 Kudos
Reply
Highlighted
  • 5.4K
  • 679
  • 1.06K
Very Insightful Person
Very Insightful Person
246 Views
Message 2 of 2
Flag for a moderator

Re: V6 box orange light of death!!!!!


@WHO_2020 wrote:

Hi there 

 

may I ask if you are still working with Virgin? We are having same issues with not being able to contact virgin 

 


This is Virgin Media's official community forum, and VM staff do respond to threads after a particular amount of time.

The majority of other posters on here, myself included, are just customers like yourself, posting in our spare time to help others.

The current delay for VM staff to respond to most TV-related posts is approximately a week - so I'd recommend calling or perhaps using the text message service if you need account-specific help sooner.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply