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Lorraine49
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Message 1 of 8
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Re: Turn off AD

Watching C4+1 I'm finding the AD has yet again turned itself on.  I don't need it and find it very annoying so I follow your instructions only to find AD is not selected so what do I do now?

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japitts
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Message 2 of 8
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AD issues

Have you tried pressing "info", scrolling down to the audio tab and toggling it off there? If necessary, try a couple of toggles.

Is this apparent on any other channels, or only C4+1?

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Ernie_C
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Message 3 of 8
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Re: AD issues

Some channels at sometimes only broadcast with AD.

Which program are you finding this on and at what time?

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Lorraine49
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Message 4 of 8
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Re: AD issues

It seems to be only C4+1
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Lorraine49
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Re: AD issues

Ah, luckily it seems only to be C4+1 yesterday afternoon.
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Sasha_W
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Message 6 of 8
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Re: Turn off AD

Hi @Lorraine49

 

Thanks for posting back on here. 

Just to confirm, is it a particular programme you are watching on Channel4 +1 or is it all programmes on here when you click on it? 

 

Just let us know so we can look into this for you. 

 

Thanks 

Sasha - Forum Team


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Lorraine49
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Message 7 of 8
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Re: Turn off AD

It doesn't seem to be on now so hopefully it was that particular film (Devil Wears Prada)
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Ayisha_B
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Message 8 of 8
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Re: Turn off AD

Aah great, thanks for updating the thread @Lorraine49

 

Feel free to pop back on here should you have any other issues. 

Ayisha_B
Forum Team



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