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SammyL0u
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Re: Tivo box signal cutting off

Hello

Is there a particular fix for this please? I’ve updated the video format but my TiVo box is still cutting out for a few seconds every ten mins or so (screen goes black and sound disappears).

kind regards

Sam

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japitts
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Re: Tivo box signal cutting off

Are you using a TiVo or V6? If you're not sure, check here 

Is this happening on any particular channels?

What do you mean by "updated the video format"?

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SammyL0u
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TiVo box cutting out

Hello

I’ve changed the video format in settings but my box is still cutting out every 10 mins or so. It’s just for a few seconds usually but still makes watching anything annoying- screen goes black and sound cuts out. I know others have experienced the same issue but I can’t find the fix. Can anybody help please?

kind regards

Sam

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japitts
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Re: TiVo box cutting out

@SammyL0u 

Rather than starting a new post, if you reply to your existing one with some further info... we may be able to advise further 😉

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SammyL0u
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Re: Tivo box signal cutting off

It’s definitely a TiVo.

I went to home, help & settings, settings, video output and used the automatic setting. It changed from 576i to 1080i. It isn’t isolated to a particular channel. Even when looking at the settings, the screen goes blank. I can watch a dvd fine.

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SammyL0u
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Re: TiVo box cutting out

Any suggestions? I’ve realised it has been doing this for almost a year and that’s why I’ve I’ve not watched anything. I may as well cancel my contract and just have an internet connection.

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japitts
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Re: Tivo box signal cutting off

You might be as wise to call VM and report it as a TV service fault.

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SammyL0u
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Re: Tivo box signal cutting off

Very insightful 😂

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