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Re: TiVo box recordings are pixelated

On our wavelength

Hi, we're having the same problem! Live TV seems ok but our recorded shows are all pixellated. Live and paused programmes seem to be fine. What are our options please?


Very Insightful Person
Very Insightful Person

Report your hard drive fault to VM either by phone or waiting on here.

A tech visit should be arranged and, providing you have VM home broadband, your TiVo will be swapped for a V6.

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Forum Team
Forum Team

Hello Warblers01


Sorry to hear of the problems with recordings and the quality, we appreciate you raising this via the forums.


As japitts has already advised, this is more than likely a hard drive issue that will need either looking into or replacing via a visit from a technician. I will send you a Private Message to get some more details to arrange this, keep an eye out on the envelope in the top right when signed into the forums 🙂



Forum Team
Forum Team

Thanks for speaking with us today @Warblers01 on the forums. 👋🏼

I'm glad we have been able to book an appointment to get this issue resolved.
Let us know how it goes with the engineer.

Kind regards,

Forum Team

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