TV crashing after rewind or fast forward

[MikeTSOS]

I am intrigued to understand whether this was resolved, I have an LG TV and experienceing exactly the same problem (although my screen only goes blank for maybe 5 seconds) I have replaced the HDMI Cable, tried all 3 of the HDMI ports on the TV and still experience the problem, only when fast forwarding a pre recorded program or rewinding/pausing live TV, I don't experience do the same on streamed content? The Virgin engineer visited yesterday, and actually replaced the unit, but it still happens, have you any further advice??? Thanks in advance 🙂

[MikeTSOS]

Incidentally, mine started happening a couple of months ago, I have just been putting uip with it, but I notice it may be a simiar time period to this incident and wondered whether a patch/update on either device could have caused the issue?

[japitts]

Streaming & OnDemand uses the internet.

Recorded & paused/delayed TV uses the box's hard drive.

[Vikki_M]

Hi MikeTSOS

Thank you for your post and welcome to our community.

I am sorry to hear about the issues you have been having with your TV service.

What set top box do you have please?

Could you expand on whats been happening?

Please pop back to us when you can.