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cathyjay1
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Re: Pixallation On Recorded Programmes

I have this very same problem on all recordings, it seems pointless recording anything, considering the price and that my price is increasing in January I'm having second thoughts about trying to get a better deal in order to remain. If my box Tivo needs replacing it will be my third box and in the meantime I lose everything I've recorded.

I've done everything necessary still the same not a happy bunny. 

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japitts
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Re: Pixallation On Recorded Programmes

@cathyjay1 

I've moved your post to a new thread so replies don't get confused with the other user already in that thread 😉

Is your live TV ok, you've not said?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Emma_C
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Re: Pixallation On Recorded Programmes

Hi Cathyjay1, 

 

Very sorry for the delay in getting back in touch, we have been busier than usual. 

I've checked the back end of things from here and can see that since posting you've spoken to the team. 

Can you confirm this is all sorted now?

If not let us know and we'll do some further checks. 

Thanks 
 

Emma_C - Forum Team
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