Showing results for 
Search instead for 
Did you mean: 

Re: No TV

Dialled in

We have no TV since early evening last night 9/6/22 Estimated fix today at noon. Come home from work, turned it on - still no tv? Estimated fix 13/6/22 at 1pm. Not good enough and I want money off my bill please? Post code CR8 1AU.


Forum Team
Forum Team

Hi Debbied30,

Thank you for your post. I am so sorry to hear you are having issues with your TV service.

I have checked our systems and all looks okay on our side, how is it looking for you?
Did you sign up for your auto compensation on your My Virgin Media account? 


Hi Zoie, it came back a couple of hours after I sent my message thanks. Not sure if I’ve signed up to auto compensation, as I’ve not heard of that? 

Very Insightful Person
Very Insightful Person

Loss of service compensation covers a complete loss of broadband or landline telephony services for greater than 48hours. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks