Thank you, but the remote that she has already is the one with curved sides and a raised 5 button indicator - do you mean this one?
These features don't really help; the buttons are all still too small. Everything on the remote needs to be much bigger for someone with severe visual impairment to be able to see it. I wonder if any research or testing was conducted with visually impaired people when this was being designed?
The 'audio description' that I've seen on the TV describes what is happening in a programme, however she can just about see this, once she's managed to access the programme. The issue is being able to access the programmes in the first place! I.e. being able to find her way around the menus - all of the options within the 'Home' button; accessing Catch-up TV, YouTube etc. This is what she is struggling with.
If you have a handset that is bigger, or which can assist in navigating the menus, that would be great, but if it's the same as in these pictures this is what she already has.