Virgin Media Community

[mariutto]

The program information in the TV guide is often truncated. It's very frustrating. 

I've seen other threads trying to get this fixed but end up getting comment  from virgin about TV aspect ratio or screen size. That's not valid reasoning. 

Can we get this fixed? It would be great to actually get the full info when you hit the info button!

[newapollo]

If you click OK on the channel, or from the main TV guide, and then press the Info button you get the full synopsis

[mariutto]

no, it doesn't! it truncates it.

As you can see there is plenty of room on the screen.

It does this all the time.

[japitts]

The text limit is different if you're viewing the program info from the mini-guide, the full-screen guide, or the program info. You can often get more text when you're using the program info or the full-screen guide.

[mariutto]

In the picture above, This is the most I can get from any of the views, and it is truncated.

If I am missing something obvious please help me?

[japitts]

I've got similar, except in one view.

If you have the program recorded, then go into the specific episode, where the "play" option is presented. Press "info" from here, and you get the complete program info.

If you go via the OnDemand menus, find the episode in question and get to the final screen before "play", you get more info, but the complete precis only seems to be shown if you've recorded it.

[mariutto]

I've just tried this and you're correct. 

Thanks for the info.

How do we get this fixed? It seems such a minor thing, but the program info is really useful, and completely useless of truncated halfway through a sentence, unless you've already recorded it. 

It's clearly a bug, how do we get a DEV to look at this?

[japitts]

---

@mariutto wrote:

[snip]

It's clearly a bug, how do we get a DEV to look at this?

---

Well... is it? Or is it a feature?

I'm partly serious. I doubt it's VM's highest priority, but they should pick this thread up in time.

[mariutto]

---

@japitts wrote:

---

Or is it a feature?

---

😂

[LittleMick73]

In other words are you nit picking