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Gnali
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Problem with TiVo recordings

Fault with playback of TiVo SMT-C7100 recordings which stick and breakup, going around in a loop for 30 seconds then carry on with part of recording missing. Have contacted virgin but problem is unresolved.

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japitts
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Re: Problem with TiVo recordings

Can you watch live TV channels ok? How about if you pause/rewing live TV?

I suspect you could have issues with your hard drive, which ultimately need a box replacement.

When you say you contacted VM and the problem is unresolved... what did they say/do when you called them?

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Gnali
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Re: Problem with TiVo recordings

Can watch TV channels ok and pause and rewind although only do that occasionally. VM checked line and equipment remotely corrected somethings but didn't resolve problem
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japitts
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Re: Problem with TiVo recordings

If the hard drive does indeed have issues, sometimes this can be identified remotely.

Fixing it, means a box replacement.

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