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Power cable for Vivo box

philmsaunders
Joining in

on ‎03-07-2022 13:52

Please can I request a new power cable for my box as the power keeps failing on my box due to a poor cable. 

Thank you

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3 REPLIES 3

newapollo
Very Insightful Person
Very Insightful Person

on ‎03-07-2022 13:56

Hi @philmsaunders 

Are you sure it's a TIVO box? 

You can check which box you have on the following page.

https://www.virginmedia.com/care/tv-fault/which-tv-box 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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philmsaunders
Joining in
In response to newapollo

on ‎03-07-2022 14:14

Yes, it's a Tivo box.

Thanks

 

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Kath_F
Forum Team
Forum Team
In response to philmsaunders

on ‎05-07-2022 14:40

Hi philmsaunders, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

I'm sorry to hear that you're having an issue with the power on your TiVo box. 

I have a arranged for a replacement power adapter to be sent to you and you should get this within the next 7 days. 

If you have any further issues, pop back and let us know and we can help further. 

Thanks, 

Kath_F ✨
Forum Team

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