Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
263 Views
Message 1 of 2
Flag for a moderator

Poor sound quality

For a few weeks now i have noticed very poor sound quality with my service, i have checked my TV settings they are ok, when using the digital aerial the sound on the TV is as normal but when using the signal through my virgin box the sound on the TV needs to be nearly double to be able to hear it. Any help would be well recieved. Thanks.

0 Kudos
Reply
Highlighted
  • 5.36K
  • 670
  • 1.05K
Very Insightful Person
Very Insightful Person
241 Views
Message 2 of 2
Flag for a moderator

Re: Poor sound quality

Is this on HD channels, SD channels or both? Or indeed, any specific channels? When you say "poor sound quality", is this just an issue with volume?

HD channels can sometimes have a louder soundtrack than SD ones.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply