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Hammy4691
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Poor picture

I have two boxes , oldest box giving poor picture (pixel poor) small squares all over screen then looks like paint running, have swooped boxes, fault follows old box 

I called last night, waited on phone for an hour, call was ended by Virgin without a conversation 

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japitts
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Re: Poor picture

I'd suggest you call back and persist with waiting.

Response times from forum staff are currently upto a week on here.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Lee_R
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Re: Poor picture

Hi @Hammy4691 , thanks for posting and welcome to our community.

I am sorry to hear you're having issues with pixelation. I would like to take a closer look at the issue for you.  To enable me to do so, I am going to send you a private message. Please look out for the purple envelope in the top right of the screen.

Regards

 

Lee_R

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