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Poor TV pic on TIVO

Dialled in

Hello there been a long time since i posted on here, can someone from virgin media please contact me ASAP i need an engineer visit the picture on my tv is so bad i can't watch it its breaking up on all my TVs just been on hold for 30 mins then got cut off.


[MOD EDIT: Subject title changed for clarity]


Very Insightful Person
Very Insightful Person

Sounds like you're describing pixellation/picture breakup - in which case you're doing the right thing in calling to report it, assuming that there's no local area faults recognised on 0800 5610061

Staff on here should respond in a day or so if you've not managed to get through by then.

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Dialled in

Thanks for the reply chum sorry only getting back to you , tried to call virgin media total mess was on hold for over 30 mins, then got to speak to some one only for them to tell me that they are very busy with issues, and then hang up on me ??? , ill try again today .