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markp8uk
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Pixellation

Is anybody experiencing issues with pixelation? Some channels worse than others to the point they’re unwatchable. First call to Virgin on hold for just over an hour before being cut off, second call currently on hold, 20 minutes in. Both boxes having same issue. I turned off, checked all connection and still the same. Any help appreciated as I’m currently loosing the will on hold

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japitts
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Re: Pixellation

Any digital TV customer with signal issues are likely to suffer from pixellation on live TV sooner or later. Virgin is a digital TV platform.

Check for known area issues on 0800 5610061, otherwise you're wise to continue waiting for TV Faults to answer.

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markp8uk
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Re: Pixellation

Theres no known issues in the area

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