Thanks for your post and a very warm welcome to the community 🙂
I'm sorry to hear that you're suffering from some pixellation issues on your TV. Have you been able to get any help with this since posting? If not, can you help to answer some of the following about the issue please:
Are all channels affected by poor picture quality issues or are just certain channels affected e.g HD channes?
Have you tried using another HDMi cable or using another HDMi port?
Do you have multiple V6s/Tivos in the home that share the pixellation issue
I’ve had serious pixellation issues with one of my boxes for nearly 2 weeks now, I’ve tried calling and get nowhere, being left on hold etc. I have tried the text contact service, I get the same message every morning asking if I still need help. I have tried contacting VM through their social media channels (you only seem to get a response if you have a blue tick beside your name), but I guarantee if I was to stop my payment I would get a phone call from them!
If anyone has interest ideas on how to get through to a human in VM please let me know!
I was sorry to understand that the cabling change did not assist; I have located your account from your forum information and I can see that you have since managed to contact us and a technician was booked out to visit.
I do hope that the visit went well; have you seen improvement since the visit and the changes that were made? Everything seems to be looking fine with both your boxes from here; if you're still having issues, please do not hesitate to get back in touch and we can go through some further checks if needed