I have been experiencing a lot of pixellation issues over the last few days and tightening up all the cables hasn't helped. Wondered if it is just me or is there an issue with the service at the moment?
Please try the things mentioned above as if it is a cabling fault a new box wont resolve it.
If you still are having issues then you can book a call using the Live Help Chat on the VirginMedia Connect App, this will save you from having to wait on hold for awhile due to reduced call centre capacity
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