I had previously reported pixellation issues on both of my tivo boxes a week past on weds and after an hour and a half was told a replacement for one of the boxes was going to be sent to me. I then rang again on Fri 26th Novas the issue got worse and had an engineer booked and told the new box was ordered but not dispatched.
Sun 28th Nov cancelled engineer as Tivos were having no picture issues. All was perfect ( barring the obvious Outage on Thursday 2nd Dec) but now on Sun 4th Dec pixellation is back on both tivos and both tivos and the V6 are coming up on the service checker that they are not connecting at your end.
Is this an issue at your end or is it an issue with the 23 year old cable tv cabling at our end.
Sorry to hear about the issues you've had with your TV service. I've taken a look using your forum info and can't see any known wider issues at the moment, so I think it would be best to reschedule the engineer visit - please get back to me via PM (the purple envelope) and we'll get that sorted for you.
Hi under these circumstances don't cancel the engineer as it sounds like a signal level issue which can come and go, the engineer will check the levels between your box and the street cabinet and adjust accordingly. Regards Micky