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ck72
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Picture break up

Fed up with months of picture break up on my tv using a TiVo box. Streaming direct there’s no issues so I know it’s the box. Have changed cables too. Was promised a new set top when I renewed. Nothing. (Also have issues with wifi strength). Can’t wait for my contract to be over. 

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Alex_RM
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Re: Picture break up

Hi ck72,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you're having some issues with your TV.

 

I've been able to locate your account using your forum information, running through diagnostics it looks like a new box is needed.

 

I'll need to confirm a few details with your first so I've popped you over a private message (purple envelope top right hand corner)

 

Alex_Rm

 

 

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