Thanks for your post Sabg14, and a very warm welcome to you!
I've been able to look into your account and at the outages we're currently working on in your local area and can see the following;
Virgin Media: TiVo® & V6 service || Some apps like BBC iPlayer, Netflix, Prime Video and YouTube may be unavailable at the moment. Please accept our apologies for any inconvenience caused - opened on 14-JAN-2020 11:41:20
There is currently no fix date available for this as of yet
We apologise for any inconvenience caused
Kindest regards,
David_Bn