ES072 error. On demand service not working. My library won’t work and show above error code. Sky cinema etc plays the advert at the Beginning then freezes. Any help would be great it has be like this for 2 weeks now.
Re: On demand service not working ES702 error code
The fact that it freezes after the adverts is a very big clue - it is the HDCP compatibility issue. The error code will be ES072, but following the instructions for error 604 will resolve it. The error code just varies depending on how you access On Demand.
========= I work for Virgin Media but all opinions are my own