For the past several months, every time we purchase a rental on Virgin movies on demand, the movie starts buffering after 10 minutes or so. It is painfully slow and makes it impossible for us to watch the movie.
It can't be an internet issue as on the same day, if trying to view the movie via an app (yesterday we found it on Amazon Prime) on that same TV and going through the apps menu on Virgin media, we have no issue.
We have lost lots of money for rentals we couldn't see and this is a pain. Can someone help? Thanks
Yes but the issue is that the hub is in the office on the first floor and the TV in the living-room on the ground floor so not easy to run an ethernet cable from one to the other. We've always connected over wifi and it used to work without a glitch. Come to think of it, it started to be a problem when we switched the Tivo box for the V6.
Yes, the wifi is connected, it does try regularly (left side) but the signal is indeed poor at 15%.
I don't understand why apps like Netflix or Amazon Prime who stream their content over wifi on that TV would work well but not Virgin's own services?