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zedcl
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On demand keeps turning off

getting really annoyed as my on demand keeps cutting off! I'm paying for a service! Tried the trouble shooting with no luck and it says I need to chat to someone but then cuts off as offices closed due to covid! How  can I sort this ??

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japitts
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Re: On demand keeps turning off

When you say "cutting off", can you explain what you mean? The more info you can give, the better advice we may be able to offer?

Also (to save asking later), which box do you have - is it the TiVo or V6? If you're not sure, check here 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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