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On demand black screen

Dannyb2012
Tuning in

Hi, 

My on demand, amazon prime and itv hub have stopped working properly. 

They used to work fine but now when I select a show, the screen just goes black. It doesn't show anything at all.

If I press back or home, it goes back to the normal screen so I don't think it's an issue with the box turning off.

It's connected to the hub by ethernet cable and I've checked the connections. 

Netflix works fine. 

Any ideas? 

Danny. 

 

11 REPLIES 11


@Dannyb2012 wrote:

Hi, I turned everything off at the plug and switched the hdmi cable to a different hdmi porton the TV. 


I suspect it was the power off/on that cleared the issue rather than changing the HDMI port - I guess you could put the HDMI connection back to how it was if you wish.

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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!

Thank you.

Had this exact issue, connected to a newer TV and no longer encounter the issue where OnDemand goes Blank/Black Screen.

I finally have a reason to upgrade my main tv, wooo!