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On demand and catch up problems

Hello, 

I have tried to access on demand and catch up tonight but nothing apart from a message to try resetting or contacting virgin. I believe there is a fault but is it normal to get error code V217? 
Thank you 

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Re: On demand and catch up problems

Hi,
Please send me a private message, not reply or quick reply, with your account number, area code/ postcode and the serial number of the TV box and I'll look into it for you.
To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any personal info in this thread as it's public.
Rob


Here to help! I'm a technician helping out whilst working from home. Find out more


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