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Anonymous
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Occasional loss of sound

I am getting an occasional loss of sound when I change TV channels. This has been going on for months, because of Covid19 I didn't want to bother you, but it is happening more frequently.

It is possible to get the sound back by channel hopping until I find sound, then the original sound loss channel is OK.

Reading all the posts about loss of sound a new HDMI cable will not cure the problem, I believe that I need a replacement Tivo box, do I have to ring for an engineer? 

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Re: Occasional loss of sound

Hi have you done the basics like rebooting your equipment and checking connections, once you have done that then if that hasn't solved the issue then phone and go down the TV faults route.Regards Micky
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Anonymous
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Re: Occasional loss of sound

Hi Micky, thanks I have tried rebooting etc. without success. Will try and report it. Regards Kris
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