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P0rky
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ON DEMAND

Our On demand and Netflix keeps stopping after 10 minutes and says 'it is temporarily unavailable' with a code in the box 602 is this a Tivo problem or broadband connection

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LittleMick73
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Re: ON DEMAND

Hi which box do you have a Tivo or a V6. Regards Micky
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japitts
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Re: ON DEMAND

In addition to Mick's query - if you're not sure, check here , the advice on https://www.virginmedia.com/help/virgin-tv-error-codes/602 is as good as anywhere to start.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Paul_DN
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Re: ON DEMAND

Hi P0rky,

 

Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues with your on demand service.

 

What box is it you have ?

 

As it has been a few days since your last post are you still seeing the error code or has this now been resolved, I have been unable to locate your account with the details we have for you so haven't been able to look at things our end.

 

Regards

 

Paul.
 

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