Ive rang tonight for a simple question to be answered. 45 minutes to customer service. The chap couldn’t answer my simple question so he cut me off!!!
Hoping you can help.
im currently recording series 9 of American horror story and it’s only showing episodes 5 and onwards. All I want to know is where are episodes 1 to 4?
Recording can only occur for episodes currently scheduled to broadcast. Currently only episode 9 is scheduled.
Perhaps you mean that only episodes from number 5 are available on Catch Up? These can’t be recorded, only watched on demand and only within 30 days of the original broadcast date. This is normal for current series.
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.