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apba22044
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No volume only on Channel 4

Anyone else has problems with no volume when watching Channel 4? I get the volume if I watch on the one hour earlier channel, but not when watching live

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japitts
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Re: No volume only on Channel 4

Are you watching the SD channel or HD?

Have you tried restarting your box?

I don't have any sound issues with C4-HD.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Martin_N
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Re: No volume only on Channel 4

Hi apba22044,

Thank you for your post and welcome to the community. 

I'm very sorry for the issues you're having with Channel 4. 

We are aware of an issue with Channel 4 and are working to get this resolved as soon as possible. 

^Martin

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apba22044
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Re: No volume only on Channel 4

Thank you for your response and for assuring me that I was not the only one not receiving sound on Channel 4.

A month later I have now got the sound back.

Thank you for your help

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Akua_A
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Re: No volume only on Channel 4

Glad to hear this @apba22044.

Please do not hesitate to contact us if you need any further help.

Thanks,

Akua_A
Forum Team



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