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No reply from Virgin

Been trying to phone Virgin to cancel the sports package but no one is answering. Have been on hold for over 30 minutes twice then the phone goes dead. How is anyone suppose to contact them? I have tried both change of package and thinking of leaving options.

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Very Insightful Person
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Re: No reply from Virgin

And it can only get worse.

https://www.theregister.co.uk/2020/03/18/philippines_covid_lockdown_impacts_business_process_outsour... 

A lot of VMs outsourced calls go to Manila

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: No reply from Virgin

Hi try logging ni to your my virginmedia acc and opening a live chat hope this helps


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: No reply from Virgin

Hi
You can pause the sky sports subscription through: https://www.virginmedia.com/help/thinking-of-leaving/talk-to-us

Here to help! I'm a technician helping out whilst working from home. Find out more


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