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No light tivo

I’ve just come home from work and there’s no light on the TiVo box all plugged in and on switch on box is on can anyone help

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Re: No light tivo

There's a rocker switch on the back of the box which can toggle on/off - have you checked this for being in the off position?

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Re: No light tivo

Yes all on but no power or lights on box 

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Re: No light tivo

In that case, try the VM power supply in different plugs to make sure that's not the issue.

If there's no life, you'll need to call VM and report the fault. Not sure how you can diagnose the power lead vs the box, without trying another of either.

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Re: No light tivo

Hi Zoe4

 

Thanks for posting and welcome to the community. My apologies for the delayed reply and indeed the TV issue.

 

From checking the system, I can see the engineer visit was booked in and then cancelled. I do hope everything is resolved, please let me know if you require further assistance.

 

 

Kind regards,

John_GS
Forum Team

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