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Parsloes
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No TV

Since about 12.30pm today I've had no TV  connection.  I'm in the Swansea SA2 area.

For a while I had no broadband either but that is now working.

Could a Mod please look into this please?  

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newapollo
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Re: No TV

Hi @Parsloes 

Sorry to see you are  having TV issued following  a broadand outage.

Havve you tried rebooting the TIVO? Also double check the correct HDMI source via your TV remote.

If that doesn't help then look  at Check service status at the top of the page. You can also a run a test on your equipment from there.

If nothing is showing  you could also try the  Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

Dave

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Parsloes
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Re: No TV

Aha thank you!  They know of the issue & an engineer is "on his way"!

✌️

Ashleigh_C
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Re: No TV

Hi there @Parsloes

 

Thank you so much for your post and I'm so sorry to hear your TV services were effected! 

 

I've checked your account and can see there are a few outages that could be effecting your services.

 

How are things looking now? 

 

Thank you, 

Ash_C
Forum Team



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