Catch Up & On Demand not working anymore! I try to 'connect to Virgin Media' but always get the error message: 'Network Cable Unplugged'. I haven't unplugged anything or even touched the Tivo Box! Can you help, please? Thanks.
PS - Seems to be a common problem judging by some queries on here. I still haven't been able to solve the problem though.
Which therefore eliminates an issue on V6 <---> HomeHub cabling.
The reason for your issue will either be a faulty box, or an issue on the virtual connection between your box and the cablemodem at VM's end (in simple terms) - having live TV proves the physical connection is ok.
The solution is the same in either case - call Virgin, report the problem and don't come off the phone without the box either reconnected or an engineer visit arranged. This issue is unlikely to resolve itself without intervention.
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