3 weeks ago
I'm having problems with Netflix. The app will not open and simply closes when clicked. Cannot get through to Virigin helpline. The level of support at the moment if very poor. I hope Virgin Technician sees this post and can help
2 weeks ago
Thanks for posting and welcome to our community 🙂
I'm sorry for the late reply and to hear you're having some issues watching Netflix.
Any change since your last post? I've been able to locate your account using your forum details and your box is currently showing as switched off, so I'm unable to go through any diagnostics.
Let me know if you still need help with this.