The Netflix app is not working on my Tivo box, this problem has been going on for about three weeks now, the program plays for a few seconds and then reloads and gets stuck at 25%, I have tried it via the Netflix TV channel and App both have the same problem, it works fine when I use the Netflix app on my smart TV and on my phone, has this problem ever been fixed, I have not seen a solution posted anywhere.
Thanks for your reply, does that mean that Virgin are going to reduce our bills as you cannot supply a service, looking at the various forums and posts on the internet this problem has been ongoing for a very very long time and you still dont have a fix, why can Netflix be used on everyother device i have tried with no problems and a much faster load speed and not on your Tivo box which when it worked had a very slow load speed, if its a software problem then it should be just a matter of sending an update to all the tv boxes, someone in your company must have an idea, it doesnt seem that difficult a problem to fix, either your tv boxes are all faulty and you wont admit that as a lot of people would leave, its a software problem and needs an update or your broadband network cant handle the Netflix signal, either way someone needs to man up and admit the fault so people can decide to stay or go.
Hi, BUMP because some more have replied with the same issue - yes, I am still getting this 25% interruption problem. I can give more details now, we have tested other apps too:
On the first try, Netflix appears to load up an undefined portion of the show, and then "disconnects" with a 25% loaded icon. When I try to load anything else on Netflix (other shows, text, etc) it freezes. If I then shut it down and try to run Netlfix, BBC iPlayer, or YouTube, it either runs with nothing loading, or I receive a message from the TiVo saying that I'm disconnected from the server. I'm prompted to test the connection, which results in a "check your cables" suggestion - from what I can see the cables are fine, and they should be, given Apps are able to run for the first 10 minutes.