Evening, i have issues with using Netflix and bbc iplayer on my tivo box upstairs. This box use to be downstairs and had the same issues, freezing after a certain length of time, if pausing a show it will continually break up after etc. The latest box downstairs seems to be slightly better. Any suggestions?
Tagged onto this thread as it is the most recent one on what appears to be a longstanding problem. BBC iPlayer works perfectly on out V^ box but has become totally unusable on our older TiVo box, initially very slow but now just refuses to load at all.
Given that I am paying £131 per month already would I have to pay even more to get this box exchanged for a V6?
Can someone, anyone at VM cancel an appointment for a tech visit that I have not actually made or agreed to.
The last VM person who posted above, Dean C contacted me for my details by PM and was able to offer me a new V6 box which he said could be installed on the 28th May. I replied to his PM asking a follow up question about previous recordings etc but at no time did I accept this appointment. I have now had several text messages about this appointment, even an offer to come today but they are both inconvenient. I have now just had a phone call to check that the appointment for next week on the 28th is OK. I informed whoever that I had not made an appointment and he said there was nothing he could do and transferred me to customer services. After going through every menu under the sun and being advised to use SMS and getting more and more frustrated I put the phone down.
I have sent two PM's to Dean C but had no answer ( he may not be at work today) I just want someone to cancel the appointment on the 28th of May and reschedule after the 9th of June. Surely that should not be that difficult????
Hi, appologies to add to this post but I have just had a TiVo installed (already got a TV V6 working perfectly) and like the other users Netflix and iplayer are unusable (keep stopping). Any help would be gratefully received.