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Netflix different programmes available

Evening - log into Netflix through my TiVo / Virgin media and there aren’t the same programmes as available when I log into Netflix on my iPad. For example I can watch Greys Anatomy on my IPad, through Virgin it is there in the drop down box when I search, but when I click on it comes up with a whole raft of different programmes saying ‘Titles related to Greys Anatomy’. Have spoken to Netflix and they advise that it should make no difference, I should have the same service. Spoke to Virgin and they have checked and everything is working ......I beg to differ 😬
Anyone else having the same problem ? Any advice?

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